I’m a realist. I know that most businesses cringe when the topic of creating systems comes up. And the number one reason they feel this way? Sorting out a system can feel overwhelming. And who needs more of that in their lives? (Overwhelm is kind of like your Uncle who always wants to talk politics or the houseguest who’s stayed too long – it’s something you want to say goodbye to!) But there are some ways to make it easier

Keith Daw places his focus and energy on amplifying professionals, teams, and organizations in the area of leadership, sales, strategic customer care, and, perhaps most importantly, human communication. During these times, human communication may be the most important thing, as some are doing it well right now, and others are struggling. Keith has so much to share, but let’s dive into what do businesses need to know right now about blind spots. What are blind spots, and why do businesses

You have been working so hard this year. First, you had the big plans that you made in January. Then you cleared the decks so you could focus and regroup when the pandemic struck the world. The gears started moving again in early summer and spring and you were feeling the possibility that you could finish strong for the year, maybe even hit your January goals; perhaps even do better. The finish line for 2020 is absolutely in sight with

I know right now, you could use more focus. You have a million needs pulling for your attention and most of them have deadlines of now or yesterday. I’m glad you are taking a quick moment to pause to read this. Be the end, you’ll have a better sense of how to become more focused so you don’t have to keep setting it as your intention. As a professional organizer, I often heard the resolution to be ‘more organized’. Perhaps

When I was a kid I LOVED when my parents would take us out to a salad bar or buffet. I would go back and forth taking a little bit of everything until I was so full I felt like you would have to roll me out of the restaurant. Did you ever see Willy Wonka & the Chocolate Factory? It was the 1970’s movie based on Roald Dahl’s book Charlie and the Chocolate Factory. In one scene, a child, who has

February 2004… I was 24 years old.  I had been married for 2.5 years and my husband I had just moved from California to Maryland. I stayed on consulting for the company I left in California while Jason started in his position as a government employee.  I was looking for work but didn’t want a ‘career’ because I knew we would start a family soon. So… I started my own business. Show of hands for those in the room that

Are you standing on the precipice? It takes a lot of energy to hold yourself there, doesn’t it? It would be so much easier, less scary, less risky to just step back from the edge. There are days when I feel like I am stepping forward into my future, fully aligned with my purpose, full of energy and intention, potential and desire. And, then there are the other 80% of the days when I shrink back, stay comfortable, use less

Caitlin Doemner of Sales Map was recently published in Forbes “How smart companies are preparing to reopen.” We build sales systems that include three things: process, technology and a person. We create a customized process, put our clients into our technological matching tracking system, and place them with one of our certified sales pros. In the end, they have an entire system that gets them consistently generating predictable cash flow for their business. Without sales, you don’t have a business.

How do you do all that needs to be done on a daily basis while still keeping an eye on the BIG stuff that lays ahead? It’s so easy to get stuck in the minutia of today. It doesn’t feel like minutia. It often feels like deadlines and fires to put out. It feels like an overflowing inbox and requests for tasks that will move other projects forward. The BIG stuff ahead? That often seems like it has abundant time

WHEW! It has been a busy few weeks around here. If we’ve never worked together before you may not know this about me, but I am the kind of coach who absolutely walks her talk. I teach my clients and students to plan out their marketing and to periodically evaluate their offers, their business structure, and their processes. That’s not just something I teach. I do it myself too, oftentimes right alongside my clients. So as I came out of