What Every Business Needs to Know Right Now About User Experience and Psychology
Using your psychology expertise, what do businesses need to know right now? There’s a growing trend in focusing on employee experience and customer experience. There is a very psychological aspect to think about how someone feels when engaging with your company. Although, this has been turned more into another KPI, another metric – like a checkoff list. You say, “Okay, we asked them, and now we can move on.” The missing piece, though, is that as a psychologist, yes, we assess, do