Managing Unexpected Surge in Demand (Boundaries and Systems)
This week we have been talking all about telling stories to create relationships, and then using systems to foster those relationships. When we do these things, we create strong connections with our clients and customers and engage in meaningful conversations in order to solve their problems and meet their needs. But what about when it works? What happens when you experience an unexpected surge in demand? Yes, I’m talking about what happens if you find yourself so busy that you are
